Features





Web Ordering


We turn your web traffic into loyal customers, and make sure that when someone finds you, they can conveniently order, no matter what device they’re using.

Our seamless web widgets add ordering right to your web site. You can also simply link to your responsive menu page for an easy setup that works well across all devices.

Facebook Ordering


Allow customers to order directly from your Facebook page. Turn fans and likes into customers!

Branded Mobile App


Engage customers and take orders directly on their mobile devices via your beautiful, custom-branded mobile app.

Once you build a substantial base of mobile users, Push Notifications can be used to further boost sales.

Accept Credit Card Payments


Let customers easily pay with a card and save it on file to speed future ordering. Next time they want to order, it’s just a few clicks away.

As a bonus, your staff saves time and you reduce the risk of no-shows.

Advance Ordering


Customers can select a future date and time for their order, to make ordering extra convenient.

Detailed Reporting


Your reporting dashboard gives you historical reports and actionable information for improving your menu and service. View trends, top items, and lists of your best and newest customers. Gain insight into your sales funnel, as customers go through the ordering process.

-Menu viewed
-Items added to the order
-Checkout started
-Order submitted

Smart Coupons


Offer tasty discounts to promote special offers, reward loyal customers, and apologize for negative experiences.

Feedback Management


Feedback surveys let your customers tell you when they had a good or bad experience, but the conversation doesn’t end there.

Get all the information you need to fix problems sent to your mobile phone, and respond to the customer with one tap!

Email Marketing


Our integrated email marketing lets you easily connect with your customer base. As customers order, they can be automatically added to your email list.

One email can generate thousands in sales, and regular communication encourages customer loyalty.

Want to use a more advanced email marketing provider? We integrate with Constant Contact and Mail Chimp, as well!

Automated Emails


Send targeted emails to your customers to improve retention and loyalty. Some examples:

  • Retention: If a customer hasn’t ordered for 30 days, send them a special deal to keep them coming back
  • New Customers: If it’s a customer’s first order, send them a Thank You note and ask how their experience was
  • Rewards: When a customer spends over $1,000 (across all their orders), send them a coupon for being such a great customer

Push Notifications


With your own mobile app, you can send push notifications to your mobile customers with special deals to drive even more orders.

Cross Selling


Fries and a coke with your burger — The best way to boost ticket size is to suggest relevant pairings as your customer orders.

Our system learns your customers’ preferences and automatically tunes itself over time to suggest the most successful items.

Social / Viral Sharing Reward Campaigns


Provide incentives for viral sharing on social media, such as Facebook and Twitter. Your customers share a special deal / promotion with their friends via a personal link that we generate for each of your customers.

When their friends order, the original referring customer then receives a special coupon for their next order.The more your customers share, the more orders you receive!

Item Imagery


Use rich images to entice sales and spruce up your menu. It’s easy to upload your pictures and make your menu look great.

Easy Repeat Ordering


Let’s face it — sometimes “the usual” is all we want. We make it easy for customers to get their “usual” with just a few clicks, and by saving a card on file, they can skip entering payment info as well!

Order Management


When an order comes in, we’ll make sure you’re notified. The following notification options are available, and they can be combined:

  • Fax
  • Automatic Print (including receipt printers)
  • Cloud Print
  • Automatic Phone Call
  • Email
  • SMS/Text Message
  • Android Notification/Management App
  • POS Integration

Delivery Settings


Set custom delivery zones, fees, and time estimates, so you can make delivery work perfectly for your business.

Item Options / Modifiers


Create sets of options, so customers can select exactly what they want. Our options system is extremely flexible and can support many pricing scenarios, including half/half pizza toppings.

Custom Checkout Fields


Customizable fields let you collect the information you want from customers. Want to ask a certain question at checkout? We’ve got you covered.

A few examples we’ve seen:

  • Suite Number
  • Room Number
  • House Account Number or Name
  • Pick-up Location

Custom Taxes / Fees


Define custom taxes or fees needed for compliance with local laws, such as bag fees. You can also set convenience charges or built-in gratuities.

Custom Styling


Use custom styles and colors and tailor the look and feel of your menu to fit your brand. Additionally, use custom CSS to achieve even more flexibility and control of your online ordering menu.

Connect With Other Services


We provide integrations to third-party platforms, as well. Now you can leverage other systems, instead of being limited to only our set of available services. Integrations include:

  • POS Systems
  • Email Marketing
  • Driver Tracking
  • Payment Processors
  • Loyalty/Rewards

Engineered for Stability and Performance


Our customers trust us to process millions of dollars in sales. We use the Amazon and Microsoft Azure cloud platforms to provide best-in-class performance, security, and scalability.

Secure and PCI Compliant


We don’t cut any corners when it comes to data security.

Bank-grade 256-bit SSL security protects your customers’ information at checkout, and the payment system we use is Level 1 PCI compliant, the highest level available.

Fraud Prevention


We work with your credit card processor to minimize fraud and chargebacks, using AVS and CVV validation to verify the cardholder’s information.

Want to further reduce chargebacks? Add LevelUp for chargeback-free processing!